Accessibilty Statement

Supervision Assist, LLC is committed to making web content accessible to people with disabilities.

Our Commitment

We work to improve the accessibility of Supervision Assist and to align the platform with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Our current Accessibility Conformance Report (ACR), based on VPAT® Version 2.5, reflects an initial self-assessment of Supervision Assist v3.4.11. This review was informed by product knowledge, assistive technology testing, developer review, and third-party scanning tools, including axe DevTools and WAVE.

Current Status

As of March 19, 2026, many areas of Supervision Assist support WCAG 2.2 Level AA requirements. The current ACR also identifies some areas that only partially support the standard or require additional evaluation and remediation, including certain mobile portrait experiences, non-text contrast, focus visibility in limited interactions, target sizing confirmation, some error messaging, and status message review. We have already completed several accessibility improvements, and additional third-party audit work and remediation are planned for Q4 2026. 

Accessibility Features

Supervision Assist currently includes accessibility-related features such as:

  • keyboard access for essential functionality

  • page titles, labels, and structured content

  • support for captions in prerecorded training videos

  • support for captions in live sessions and playback using supported device and browser capabilities

  • written step-by-step instructions paired with training videos

  • support for password managers and copy/paste in authentication field

Feedback and Support

If you experience difficulty accessing any part of Supervision Assist, please contact us:

Email: [email protected]

Phone: 888-318-0520

When contacting us, it is helpful to include:

  • the page or feature you were using

  • the type of assistive technology or browser/device involved

  • a description of the issue you encountered

We review accessibility reports as a priority and use that feedback to guide fixes and future improvements.

Accessibility Conformance Report

You can review our current Accessibility Conformance Report here:

Download SA VPAT 2.5 PDF

The Supervision Assist team is committed to the following principles. 

Following Accessibility Best Practices

  • All new features are carefully designed from an accessibility perspective during development and thoroughly tested with assistive technologies.

  • Reported accessibility concerns are prioritized and added to next available update.

  • WebAIM accessibility training is provided to developers.

Enabling Subtitles For All Video Content

  • Supervision Assist Live Sessions are compatible with live captioning services built into Google Chrome, iPhone, and Android phones. 
     
  • All Supervision Assist training videos have subtitles available.  

  • All Supervision Assist training videos are accompanied by step-by-step instructions that may be read by a screen reader.