These terms set forth our legal obligations to each other as you use of our services.
Last Updated: 03/31/2026
Welcome to Supervision Assist! These Terms of Service (“Terms”) govern your access to and use of the website located at www.supervisionassist.com and associated subdomains, including but not limited to app.supervisionassist.com (“the Site”), provided by Supervision Assist, Inc. (“Supervision Assist,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Site.
By creating an account, accessing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. These Terms constitute a legal agreement between you and Supervision Assist.
Acceptance grants you a non-exclusive, non-transferable, revocable right to access and use The Site for educational and supervision-related purposes, subject to these Terms. You may not sublicense, resell, or use the Site for any commercial purpose not authorized by us.
We reserve the right to modify or update these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Site and updating the “Last Updated” date. Your continued use of the Site after such modifications constitutes your acceptance of the revised Terms.
You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
You agree to use the Site only for lawful purposes and in accordance with these Terms.
You agree NOT to:
All content on the Site, including text, graphics, logos, images, software, and the compilation thereof, is the property of Supervision Assist or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.
Supervision Assist respects the intellectual property rights of others and expects our users to do the same. If you believe content at the Site or that your work made available on the Site has been copied in a way that constitutes copyright infringement, please contact us at [email protected].
If you subscribe to any paid services offered on the Site, you agree to pay all applicable fees as described on the Site. All payments are non-refundable, unless otherwise stated. We reserve the right to change our prices at any time, but we will provide you with reasonable notice of any price changes.
8.1 Supervision Assist Termination Rights.
We may terminate or suspend your account and access to all or part of the Site, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.
8.2 User Termination Rights.
You may terminate your account by contacting [email protected]. A copy of your data may remain on your system in accordance with our SA Data Ownership & Download Policy found at our Trust Center.
8.3 Survival
Sections on Data Ownership, Security, Liability, and Arbitration shall survive termination.
8.4 Force Majeure
If the performance of any part of this Agreement by either party is prevented, hindered, delayed, or otherwise made impracticable by reason of any flood, riot, fire, judicial or governmental action, labor disputes, act of God, or any other causes beyond the control of either party, that party shall be excused from such to the extent that it is prevented, hindered, or delayed by such causes.
THE SITE, AND ANY CONTENT, ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH Supervision Assist EXPRESSLY DISCLAIMS. Supervision Assist DOES NOT ENDORSE AND MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND Supervision Assist WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE SITE OR ANY CONTENT. WE HAVE NO DUTY TO UPDATE THE CONTENT OF THE SITE. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE SITE AND USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY Supervision Assist. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
IN NO EVENT SHALL SUPERVISION ASSIST, ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
IN NO EVENT SHALL COMPANY BE LIABLE FOR DAMAGES IN EXCESS OF THE ANNUAL FEES THAT YOU PAID TO The COMPANY DURING THE YEAR PRECEDING THE ACT OR OMISSION OUT OF WHICH SUCH LIABILITY ARISES.
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
You agree to defend, indemnify, and hold harmless Supervision Assist, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.
These Terms of Service shall be governed in all respects by the laws of the State of Colorado, without reference to its choice of law rules. If an applicable law is in conflict with any part of the Terms of Service, the Terms of Service will be deemed modified to conform to the law. The other provisions will not be affected by any such modification. Any action to enforce the provisions of these Terms of Service may be brought solely against Supervision Assist in the state and federal courts with jurisdiction in and for Denver County, Colorado, and then only to enforce the provisions relating to arbitration.
Arbitration
Except as regarding any action seeking equitable relief, including without limitation for the purpose of protecting any Supervision Assist confidential information and/or intellectual property rights, any controversy or claim arising out of or relating to these Terms of Service or this Site shall be resolved by binding arbitration in accordance with the commercial arbitration rules, in effect at the time the proceedings begin, of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be held in Denver County, Colorado, USA.
All information relating to or disclosed by any party in connection with the arbitration of any disputes hereunder shall be treated by the parties, their representatives, and the arbitrator as proprietary business information. Such information shall not be disclosed by any party or their respective representatives without the prior written authorization of the party furnishing such information. Such information shall not be disclosed by the arbitrator without the prior written authorization of all parties. Each party shall bear the burden of its own counsel fees incurred in connection with any arbitration proceedings.
Judgment upon the award returned by the arbitrator may be entered in any court having jurisdiction over the parties or their assets or application of enforcement, as the case may be. Any award by the arbitrator shall be the sole and exclusive remedy of the parties. The parties hereby waive all rights to judicial review of the arbitrator’s decision and any award contained therein.
United States Resident, EU Subject
You represent that you are a United States resident. If Supervision Assist gathers personal information from EU data subjects on your behalf, you agree that such data may only be processed for limited and specified purposes consistent with consent provided for such data by the data subject and that you will provide the same level of protection as is required by the EU-US Privacy Shield Principles, as amended from time to time.
United States and Canada Only
The Site is directed to those individuals and entities located in the United States and Canada. It is not directed to any person or entity in any jurisdiction where (by reason of nationality, residence, citizenship or otherwise) the publication or availability of the Site and its content, including its products and services, are unavailable or otherwise contrary to local laws or regulations. If this applies to you, you are not authorized to access or use any of the information on this Site. Supervision Assist makes no representation that the information, opinions, advice or other content on the Site (collectively, “Content”) is appropriate or that its products and services are available outside of the United States. Those who choose to access this Site from other locations do so at their own risk and are responsible for compliance with applicable local laws.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
These Terms and our Privacy Policy constitute the sole and entire agreement between you and Supervision Assist regarding the Site with the exception of separate agreements (defined below). This agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.
Users who are using the Site in conjunction with another entity (“Customer Institution” hereafter), such as a university or organization, may be subject to additional agreements. In the event that the Terms of Service conflict with a Customer Institution Agreement the Agreement takes precedent.
Agreements may be provided under a university or organization with other agreements in effect. Those agreements are separate and in addition to these Terms of Service. These Terms of Service do not modify, revise or amend the terms of any other agreements you may have with Supervision Assist. Those agreements, together with this Agreement, and the Privacy Policy, constitutes the complete and exclusive statement of the agreement between the parties with respect to the use of the Site and any acts or omissions of Supervision Assist and supersedes any and all prior or contemporaneous communications, representations, statements and understandings, whether oral or written, between the parties.
Users are responsible for understanding and complying with agreements provided by the Customer Institution. Users must reach out to the Customer Institution if they wish to review any differences. Customer Institution may be identified by viewing the Organization Details page after logging into Supervision Assist.
You are responsible for compliance with all Laws governing the monitoring or recording of conversations as the Live Session host. Including, but not limited to, collecting informed consent by users being recorded. By using the Services, you authorize Supervision Assist to store recordings. You will receive a notification (visual or otherwise) when recording is enabled. If you do not consent to being recorded, you can choose to leave the recorded session.
This Agreement may not be assigned by you without the prior written approval of Supervision Assist, and any attempt to do so without such prior written approval shall be void but may be assigned without your consent by Supervision Assist to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger.
This Electronic Signature Disclosure (“Disclosure”) is provided by Supervision Assist (“we,” “our,” or “us”) to inform users of our services about the use of electronic signatures in connection with the acceptance of the terms and conditions outlined in these Terms of Service. By using our services, you agree to be bound by the terms of this Disclosure.
Electronic Signatures
By accessing and using the services provided by Supervision Assist, you acknowledge and agree that your electronic signature has the same legal effect, validity, and enforceability as a handwritten signature. You further understand that your consent to the terms of this Disclosure is required to use our services.
Consent to Use Electronic Signatures:
By agreeing to these Terms of Service, you expressly consent to the use of electronic signatures for all purposes related to the acceptance of terms, agreements, activity log hours, and other documents. This includes, but is not limited to, the acceptance of updates, amendments, or modifications to these Terms of Service.
Hardware and Software Requirements
To electronically sign documents, you will need access to a compatible device and software that allows for electronic signatures. It is your responsibility to ensure that your hardware and software meet the necessary requirements.
Signed Copies
You will have access to electronically signed documents by accessing your account in Supervision Assist.
Withdrawal of Consent
You have the right to withdraw your consent to the use of electronic signatures at any time. If you choose to withdraw your consent, please discontinue your use of our services or contact university/organization owner for alternative upload arrangements. However, please note that the withdrawal of consent may impact your ability to use certain features of our services.
Contact Information
If you have any questions or concerns about this Electronic Signature Disclosure, you may contact us at [email protected].
Effective Date
This Electronic Signature Disclosure is effective as of the date you accept these terms of service. Your continued use of our services constitutes your ongoing acceptance of this Disclosure.
The Site may integrate with third-party tools (e.g., Alchemy, LMS, SSO, SIS). Supervision Assist is not responsible for third-party availability, security, or compliance. Use of third-party tools is governed by their own terms.
For your convenience, we may provide links to various other websites that may be of interest to you. However, Supervision Assist does not control such websites and is not responsible for their content nor is it responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such websites. Please read the terms and conditions or terms of use of any other company or website you may link to from our Site. These Terms of Service apply only to Supervision Assist’s Site and the products and services Supervision Assist offers. Supervision Assist reserves the right to terminate any link or linking program at any time. Supervision Assist disclaims all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites.
You acknowledge that your use of the Site may result in Supervision Assist disclosing certain of its Confidential Information to you. “Confidential Information” refers to certain information that Supervision Assist reasonably regards as proprietary or confidential relating to its business, customers, products, proposed products, plans, inventions, processes and techniques, including without limitation: (i) information, software, designs, text, graphics, pictures, reviews, and sound files implemented or used by Supervision Assist in its products or to support its business operations; (ii) trade secrets, business plans, strategies, methods and/or practices; (iii) computer systems architecture and configurations; (iv) information which is governed by any now-existing or future non-disclosure agreement between you and Supervision Assist; (v) any other information relating to Supervision Assist that is not generally known to the public, including information about government investigations and actions (where disclosure is permitted) personnel, products, customers, financial information, marketing and pricing strategies, services or future business plans; (vi) any and all analyses, compilations, or notes prepared which contain or are based on any of the above information; and (vii) any information posted by other users.
You agree to hold in confidence and not use or disclose any Confidential Information except in accordance with these Terms. You may disclose Confidential Information, on a need-to-know basis, to your personnel who have agreed in writing to non-disclosure terms at least as protective as the provisions of this Section, for purposes permitted in these Terms, subject to the condition that you shall be liable for their breach of this Section.
The obligations set forth in this Section do not apply to Confidential Information that (i) is in or enters the public domain without breach of these Terms, (ii) the receiving party lawfully receives from a third party without restriction on disclosure and without breach of a nondisclosure obligation, (iii) the receiving party knew prior to receiving such information from the disclosing party or develops independently without access or reference to the Confidential Information, (iv) is disclosed with the written approval of the disclosing party. Notwithstanding the confidentiality obligations set forth in this Section, each party may disclose Confidential Information of the other party as permitted by law (i) to the extent required by a court of competent jurisdiction or other governmental authority or otherwise as required by law but only after alerting the other party of such disclosure requirement and, prior to any such disclosure, allowing (where practicable to do so) the other party a reasonable period of time within which to seek a protective order against the proposed disclosure, or (ii) on a “need-to-know” basis under an obligation of confidentiality substantially similar in all material respects to those confidentiality obligations in this Section to its legal counsel, accountants, contractors, consultants, banks and other financing sources.
You agree that any unauthorized disclosure of Confidential Information may cause immediate and irreparable injury to Supervision Assist and that, in the event of such breach, Supervision Assist will be entitled, in addition to any other available remedies, to immediate injunctive and other equitable relief, without bond and without the necessity of showing actual monetary damages.
If you have any questions about these Terms, please contact us at:
Supervision Assist, Inc.
Email: [email protected]
Phone: 888-318-0520